Privacy Policy

Obsidian Water Solutions, based in Baton Rouge, Louisiana, operates this website. This policy explains what information the site collects, how it is used, and how to reach us with questions about it. The short version: we collect only what you send us plus routine technical logs, we use it to respond to you and run the site, and we do not sell it.

Information you send us

When you submit the contact form, you provide your name, phone number, email address, the service you are interested in, and your message. Form submissions are processed by Formspree, a third-party form service, which delivers them to our email. Formspree handles that data under its own privacy policy. We use your submission to respond to your inquiry, schedule your free water test, and follow up on your request. If you call or email us directly, we use your contact information the same way.

Information collected automatically

This site is hosted on Vercel. Like most web hosts, Vercel generates server logs that may include technical data such as your IP address, browser type, device information, and the pages you request. This information is used for security, performance, and keeping the site running, not for building profiles of visitors.

The fonts on this site are delivered through Next.js font optimization, which serves Google Fonts files from our own hosting. Loading a page here does not make tracking calls to Google servers for fonts.

Cookies and tracking

This site itself sets no tracking or advertising cookies. We do not run advertising pixels, and we do not use your information for third-party ad targeting.

How we use and share information

We use the information described above to respond to inquiries, schedule and perform water tests and installations, and operate this website. We do not sell your personal information. We share it only with the service providers named in this policy, Formspree and Vercel, to the extent they process it on our behalf, or when the law requires it.

Questions about your privacy

If you have questions about this policy, or want to ask about information you have submitted to us, contact Obsidian Water Solutions in Baton Rouge, LA by email at daynetrosclair@icloud.com or by phone at (985) 227-2591. We'll give you a straight answer about your data, the same way we give one about your water.

We may update this policy as the site or our services change. When we do, the date at the top of this page changes with it.